Job description

We are looking for a Contract Operations Co-ordinator

Oliver James, a group that has achieved impressive YoY Growth of 30%, operating across 30 countries, opening on average; 2 international offices per year and showing no signs of slowing down. We are a Global Recruitment & Consulting business that have been introducing talented people to great organisations since 2002 with people at the heart of our brand. Our adaptability has led us to consistently outperform the market providing sustainability and reliability to both our clients and people.

Global Operations @ Oliver James is an integral part of the Oliver James Group. Based in Manchester, we provide the infrastructure, the innovation and transformation, and the scalable capabilities that have allowed our Group to become a £220 million turnover global recruitment & consulting business; with offices spread across the UK, Europe, Asia, and the USA. Oliver James is not just a group boasting accelerated growth and unrivalled success, but one that has an incredibly clear view of where it wants to go and by when, exactly like our people. It is based on these very principles that we have achieved awards such as the Sunday Times Fast Track 100 and the Sunday Times International Track Recruiter100, to name a few. We're growing faster than we expected, hyper-level growth and that's humbling. This means you'll grow fast too. And one day, you can say that you were "there at the beginning".

We're building something pretty special here inside Oliver James Operations:

• We empower our team members to think big, built for those who thrive on delivering results and full of opportunities to seek the extraordinary and become your best, no matter your role or expertise.
• We breed a culture of excellence and inclusivity. We are a team that people are proud to work for. Central to this is creating a people-centric organisation that is able to attract, develop, and retain the best talent - a place where people can thrive and make a difference. All of our business functions support Oliver James' wider goals and ambitions - to make a remarkable impact globally. So what's stopping you, come and join us.

Overview

As a Contract Operations Co-ordinator for Oliver James Shared Service reporting directly to the Senior Contract Operations Manager in a centralised shared service function, you will be in charge and responsible for the successful onboarding of our contractor base within Italy, Spain with assistance to Switzerland, Germany, and APAC when required, whilst working internally to ensure all processes and regional requirements are followed accurately. Full training will be given on all aspects and regions.

To perform this role well, we require:

• Experience having used database management systems to maintain records in accordance with GDPR
• Excellent attention to detail with a keenness for processes
• Previous experience of high volume data entry/management
• Strong written and verbal communication skills with the ability to confidently and positively communicate with all levels of stakeholders
• Ability to effectively balance conflicting priorities whilst keeping to tight deadlines  Experience of using Microsoft Office, particularly Excel
• Able to effectively influence and guide a team
• Keenness to learn and develop skillsets
• Fluent in Italian/Spanish (both written and spoken)

Desirable experience would include:

• A clear understanding of best practice in relation to pre-employment screening methods and processes including any legislation updates and changes
• International / Cross border pre-screening experience
• Previous experience with Recruitment/MSP/RPO background
• Have a clear understanding of the processes that need to be carried out to complete pre-screening
• Previous experience working within an employment screening function and with outsourced vetting providers
• Demonstrable working knowledge of government legislation in relation to employment screening

An insight into some of your responsibilities:

• Ensuring all new contractors are fully screened as per Oliver James requirements prior to the contractors start date, and managing the process from start to finish
• Creating clients and screening requirements on internal databases, along with documentation and client-specific forms
• Right to work documents checks, chasing any Visa expiring before end date of the assignment
• Requesting all employment references for candidates
• Requesting all screening checks such as professional qualifications, DBS, Credit check, international fraud sanctions, or obtaining client waivers where necessary
• Creating both candidate contracts and client paperwork, using templates provided by Legal team
• Chasing missing paperwork, contracts, screening documents, client confirmations
• Creating and processing all extensions paperwork, chasing client confirmations
• Using DocuSign to send all contracts/consent forms
• Updating and ownership of risk logs - highlighting issues to manager
• Resolving inbox queries and liaising with Consultants on a daily basis to ensure compliance
• Changing/creating new client records on internal databases and communicating with consultants on outstanding issues
• Reporting progress of candidate onboarding on a weekly basis - team meetings
• Monitoring client/RPO portals Population of termination letters
• Updating internal systems with dropper, early finish information
• Maintaining internal databases to allow efficient payments and billing

OJ Rewards At Oliver James, we ask a lot of our employees, we are a high-performing and fast-paced business, which is why we give so much in return. In addition to your competitive salary, we provide; ask to see our OJ Rewards Brochure.

Great Mind's Don't Think Alike

That's why Oliver James reflects the incredible diversity of the people who work here. Oliver James is committed to equal opportunity. We value and embrace diversity and inclusion of all team members. If you wish to discuss potential accommodations related to applying for employment with Oliver James please contact hr@oliverjames.com.

We want you to love Oliver James

Come and find out more about Oliver James, our People, Our Culture, Our Values at https://workforus.oliverjames.com/

We don't believe in perfect matches; so even if this role doesn't grab your attention; we still want to hear from you.