Job description

Overview

As an Administrator (12 Month FTC) for Oliver James Shared Service reporting directly to the Contract Operations Managers in a centralised shared service function, you will be in responsible for the managing, verifying and inputting of data into centralised databases whilst working internally to ensure all elements of the processes have been met or identified as a stopping point. Utilising your strong communication skills, you will liaise with our regional offices, Shared Service divisions and your immediate team to make sure that the deal to end profit process has been met in full. Full training will be given on all aspects and regions.

To perform this role well, we require:

• Experience of having used database management systems to maintain records in accordance with GDPR
• Excellent attention to detail
• Previous experience of high volume data entry
• Strong written and verbal communication skills with the ability to confidently and positively communicate with all levels of stakeholders
• Ability to effectively balance conflicting priorities whilst keeping to tight deadlines
• Extensive experience of using Microsoft Office, particularly Excel
• Ability to work effectively within processes or identify stopping points
• Solution driven
• Highly organised

An insight into some of your responsibilities:

• Updating missing POs on the internal databases and liaising with the relevant parties to obtain additional information
• Updating and ownership of reports detailing missing data and inaccuracies - highlighting issues to managers
• Resolving/triaging inbox queries from the Shared Service teams
• Updating client records on internal databases and communicating with consultants on outstanding issues
• Compiling and verifying contractor data before adding this to internal databases
• Reporting progress of updated files (both contractor and client side) on a weekly basis - team meetings
• Communicating and coordinating with internal teams to ensure all data is accurate or to inform them of potential pain points
• Monitoring front office databases to obtain applicable data and transferring this into Shared Service systems ready for use by the back office teams
• Engaging with IT to update client and contractor records when necessary
• Population of client invoice details
• Updating outdated information on internal systems when applicable
• Checking the output of internal databases to allow efficient payments and billing

OJ Rewards

At Oliver James, we ask a lot of our employees, we are a high-performing and fast-paced business, which is why we give so much in return. In addition to your competitive salary, we provide; ask to see our OJ Rewards Brochure.

Great Mind's Don't Think Alike

That's why Oliver James reflects the incredible diversity of the people who work here. Oliver James is committed to equal opportunity. We value and embrace diversity and inclusion of all team members. If you wish to discuss potential accommodations related to applying for employment with Oliver James please contact hr@oliverjames.com.

We want you to love Oliver James

Come and find out more about Oliver James, our People, Our Culture, Our Values at https://workforus.oliverjames.com/

We don't believe in perfect matches; so even if this role doesn't grab your attention; we still want to hear from you.