Job description

Overview

As a Contract Operations Co-ordinator for Oliver James Shared Service reporting directly to the Senior Global Operations Manager in a centralised shared service function, you will be in charge and responsible for the successful on-boarding of our contractor base within Benelux, France, Italy and Spain whilst working internally to ensure all processes and regional requirements are followed accurately. Full training will be given on all aspects and regions.

To perform this role well, we require:

• Experience of having used database management systems to maintain records in accordance with GDPR
• Excellent attention to detail with a keenness for processes
• Previous experience of high volume data entry/management
• Strong written and verbal communication skills with the ability to confidently and positively communicate with all levels of stakeholders
• Ability to effectively balance conflicting priorities whilst keeping to tight deadlines
• Experience of using Microsoft Office, particularly Excel
• Able to effectively influence and guide a team
• Keenness to learn and develop skill-sets
• Fluent in Dutch, French, Italian or Spanish (both written and spoken)

Desirable experience would include:

• A clear understanding of best practice in relation to pre-employment screening methods and processes including any legislation updates and changes
• International / Cross border pre-screening experience
• Previous experience with Recruitment/MSP/RPO background
• Have a clear understanding of the processes that need to be carried out to complete pre-screening
• Previous experience working within an employment screening function and with outsourced vetting providers
• Demonstrable working knowledge of government legislation in relation to employment screening

An insight into some of your responsibilities:

• Ensuring all new contractors are fully screened as per Oliver James requirements prior to the contractors start date, and managing the process from start to finish
• Creating clients and screening requirements on internal databases, along with documentation and client specific forms
• Right to work documents checks, chasing any Visa expiring before end date of the assignment
• Requesting all employment references for candidates
• Requesting all screening checks such as professional qualifications, DBS, Credit check, international fraud sanctions or obtaining client waivers where necessary
• Creating both candidate contracts and client paperwork, using templates provided by Legal team
• Chasing missing paperwork, contracts, screening documents, client confirmations
• Creating and processing all extensions paperwork, chasing client confirmations
• Using EchoSign to send all contracts/consent forms
• Updating and ownership of risk logs - highlighting issues to manager
• Resolving inbox queries and liaising with Consultants on a daily basis to ensure compliance
• Changing/creating new client records on internal databases and communicating with consultants on outstanding issues
• Reporting progress of candidate on-boarding on a weekly basis - team meetings
• Monitoring client/RPO portals
• Population of termination letters
• Updating internal systems with dropper, early finish information
• Maintaining internal databases to allow efficient payments and billing

OJ Rewards

At Oliver James, we ask a lot of our employees, we are a high-performing and fast-paced business, which is why we give so much in return. In addition to your competitive salary, we provide; ask to see our OJ Rewards Brochure.

Great Mind's Don't Think Alike

That's why Oliver James reflects the incredible diversity of the people who work here. Oliver James is committed to equal opportunity. We value and embrace diversity and inclusion of all team members. If you wish to discuss potential accommodations related to applying for employment with Oliver James please contact hr@oliverjames.com.

We want you to love Oliver James

Come and find out more about Oliver James, our People, Our Culture, Our Values at https://workforus.oliverjames.com/

We don't believe in perfect matches; so even if this role doesn't grab your attention; we still want to hear from you.